Baxter Regional Medical Center Admissions Information
Helping Guide Patients Through The Admissions Process
Regarding pre-registration, you will be contacted by one of our representatives
from the admissions department after you have been scheduled for an inpatient
admission or outpatient procedure. We will be calling you in order to
verify your insurance and demographic information. If you are undergoing
a procedure that necessitates insurance pre-authorization, you need to
complete it at least 48 hours before your scheduled procedure. This is
to ensure your insurance covers the maximum amount allowed according to
your policy’s benefits. If you do not complete pre-authorization,
we will be unable to pre-authorize or verify your insurance. If you have
been scheduled for a surgical procedure, one of our nurses will call you
to briefly go over the procedure with you before your appointment.
IMPORTANT NOTICE: A COVID-19 test is currently required before all surgeries and for expectant
mothers delivering at Baxter Regional Medical Center. Patients will be
tested within 36 hours of their surgery or delivery.
By pre-registering for your delivery’s expected due date, you can
save a huge amount of time. You can pick up a pre-registration form from
the admissions department in our main lobby or at your doctor’s
office. A majority of insurance plans need pre-authorization in order
to admit you for the delivery of your child. Contact your insurance provider’s
customer service department or your employer’s benefit office in
order to ensure you have achieved their notification requirements.
If you cannot finish the pre-registration forms beforehand, you and your
support team will have to complete the registration process when you get
to BRMC. Please make sure to bring your photo ID and insurance forms for
Pre-Operative Appointment Information
On the day of your appointment, please arrive at least half an hour prior
to the scheduled start time. You are allowed to drink, eat, and take medicine
as usual for the day of your pre-op visit.
Parking on the Day of Your Pre-Op Appointment
At the main entrance, you will be able to utilize our fast and friendly
shuttle service. In our hospital’s parking lots, you are free to
use our regular parking services as well.
About Your Pre-Op Appointment
After you have completed the paperwork for admissions/outpatient surgery
registration, we will call you to the surgery department where one of
our skilled nurses will briefly go over surgery instructions and other
relevant information with you. Then, one of our anesthesiologists will
examine you and address any questions or concerns you may have about the
anesthesia for your surgery. You may have an EKG, lab work, or x-rays
performed during your visit, if your anesthesiologist or surgeon orders one.
The appointment will take at least 60 minutes so please make sure to bring
something that will make you entertained or busy. Your appointment’s
length will be determined by the tests your physician ordered and what
is needed for your procedure. To ensure you stay comfortable, please bring
a jacket or sweater since it occasionally gets a little cool in the waiting room.
Please bring the following to your pre-operative appointment:
- Photo ID, insurance card, or military ID, if applicable
- A current outline of your medicine and dosages, along with vitamins and
- Payment for any deductibles or co-insurance due, according to your insurance provider
- Any EKGs, x-rays, or lab test results
If you have any questions or concerns about the pre-op visit, please feel
free to call our pre-op nurse at (870) 508-1858 between the hours of 9:00
a.m. and 3 p.m. from Monday to Friday.
Outpatient Surgery: On the Day of Your Procedure/Surgery
Enter in the Medical Arts Building entrance of the hospital. Take the elevator
to the 2nd floor and report to the Outpatient Surgery Registration area.
You will need to sign the following, and the last two will need to be filled
out if you are a Medicare recipient:
- Bill insurance authorization
- Treatment consent forms
- Medicare rights statement
- Medicare secondary questionnaire
Our registration representative will have you fill out a consent form which
will allow us to provide you with medical treatment. Minors will need
a guardian or parent to sign for them. There may also be additional forms
for you to fill out if you are receiving special procedures. Don’t
worry, these will take very little time and your doctor can go over these with you.
Payment of Services
BRMC conducts insurance verification so you will be required to pay any
owed deductible and/or co-insurance before the surgery. Please feel free
to contact our financial counselor prior to your surgical date if you
need to make financial arrangements for your payments. You can reach them
at (870) 508-1080.
You are responsible for checking and making sure that the needs for your
insurance plan have been met. If the requirements are not met, you could
potentially be partially or fully responsible for paying for the medical
services. Your health coverage is a binding contract between your insurance
provider and you. Though we will do our best to expedite your claims,
you will be ultimately responsible for your account’s payments.
Regarding the professional services of your radiologist, pathologist,
anesthesiologist, attending physician, and surgeon, you will be billed
separately. Their services will not be included in the hospital’s bill.
If you have any questions or concerns regarding the billing process, please
feel free to call our patient accounts department any weekday from 8:00
a.m. to 4:00 p.m. at (870) 508-1080.