Patient Financial Services Information
Does Baxter Regional Medical Center Contract with My Insurance?
Health Insurance Plans accepted by BRMC may vary, so check here to see if your insurance is on our list. We’re continually negotiating and contracting with new insurers to ensure that our community has access to the high-quality, low-cost healthcare it deserves.
Business Office - Financial Counseling Department
Our Business Office is open Monday through Friday, 8 a.m. to 4:00 p.m.
The Baxter Regional Medical Center Business Office is available to help patients with questions regarding insurance coverage and payment methods for their hospital bills. The staff in the business office commonly answers questions regarding various insurance carriers, charges on patient bills, and advice on financial programs and charity care to pay for needed medical services. Available payment methods include: check; VISA, MasterCard, AMX, or Discover credit cards and debit cards and a Patient Friendly Bank Loan Your health coverage is a contract between you and your insurance company. While we will assist in expediting your claims, you are ultimately responsible for payment of your account.
Fees for the professional services of your attending physician, surgeon, radiologist, anesthesiologist or pathologist are not included in your hospital bill. You will be billed separately for their services by those providers.
Would you like to speak with a Patient Account Representative about your existing patient account balance (non collections account), then Please call: 1-888-470-1285.
Or if you want to request an application for our sponsorship program, or apply for a Patient Friendly Loan please call (870) 508-1080, from 8:00 to 4:00, Monday through Friday to speak to one of our Financial Counselors. Our financial counselors are trained to assist you with payment programs, Medicaid eligibility and insurance eligibility as well as our Hospital Sponsorship Program.
You can also pay your hospital bills online just simply click on the link below and have you account number and credit card available.
Make Hospital Payments Online
Patient Loan Program:
Patient Friendly Loan Program Advantages
We realize that paying your medical bills can present an unexpected expense. We are pleased to offer our patients affordable monthly payment plans that will help reduce the pressure of your healthcare obligations.
Briefly, here’s how it works:
Our program is based on the same concept that department store charge cards use. You make a minimum payment each month, but can pay off the entire balance if you wish. You will receive a payment book from Arvest Bank and you send your payments directly to them.
Better payment options
The Bank Loan will allow you to make monthly payments on your account over an extended time period rather than pay the entire balance at once. You will receive a payment book to make monthly payments. Future medical expenses from BRMC may be added as long as your monthly payments are current. Minimum payments are based on the size of the balance due at the time the loan is taken out and it may vary.
Program offers a 0% interest rate (a First in Arkansas for our patients!)
Activating your account
You may participate in the program after your insurance company has paid or, if you don’t have insurance, the program can be activated immediately.
Multiple payment options
Pay your bills 24/7 by check or credit card, via mail, phone or Internet.
If you have questions or would like to finance your healthcare bill through Arvest Bank please contact our Financial Counselors at (870) 508-1080
Medicaid:
The State of Arkansas also implements a Medicaid program which is a source of health insurance for low income individuals who meet criteria (age, disabled, dependent children and pregnant women to name a few of the categories of coverage). BRMC has representatives at the hospital that can help assist the patient in applying for Medicaid.
Call 870-508-7058 or 870-508-1067 to ask your questions or apply for Medicaid for your hospital bills.
Medicare Replacement Policies Info
Managed Care Answer Guide
This guide is to assist our patients in understanding their Provisions of their Managed Care Plan, to aid in Understanding Managed Care Terminology; and to provide a consumer guide to selecting an insurance plan.
Discount Policy for our Uninsured Patients.
Baxter Regional Medical Center is proud to offer our uninsured patients a 10% discount to those patients that do not have any insurance coverage and who do not qualify for Medicaid. If you can pay your bill off within 30 days of receiving the bill (bill date), then you can qualify for an additional 30% discount to be applied to your bill. You can contact one of our Financial Counselors to help you with this discount if you qualify.
Self pay status after your insurance pays on your bill does not qualify for the discount.
Charity and Hospital Sponsorship:
Charity Care/Hospital Sponsorship
The following information relates to Baxter Regional Medical Center’s Hospital Sponsorship/ charity policies for uninsured patients:
Charity Care Procedure: (Hospital Sponsorship)
A. It is the policy of Baxter Regional Medical Center to evaluate all uninsured patients’ ability to pay and offer charity to those individuals who qualify.
B. Qualifying for charity care under Baxter Regional Medical Center’s procedures involves the following:
- Guarantors complete a financial statement application which details their income and expenses during the twelve (12) months prior to the hospital visit.
- The financial statement application is reviewed for completeness. Supporting documentation may be requested from the Guarantor.
- If the validated financial statement application and supporting documentation reflects an income at or below 150% of the most current Federal Poverty Level (FPL) for the stated family size, the account will be qualified for charity in its entirety.
- In the absence of information provided by the patient or in cases where the information provided by the patient is incomplete, an assessment process utilizing a predictive model will be deployed to qualify patients for charity care. The predictive model incorporates income and household size estimates, a socio-economic need factor, as well as, information on home ownership
Should you have any questions regarding this information, Or, if you would like to speak to our Patient Financial Counselor, or request an application please call (870)508-1080, from 8:00 to 4:00, Monday through Friday. Our financial counselors are trained to assist you for payment programs, Medicaid eligibility, insurance eligibility as well as our Hospital Sponsorship Program.